Guiding Principle
ABOUT US
SELF-PORTRAYAL AND PHILOSOPHY – GUIDING PRINCIPLE
We run a specialist medical practice at three main locations with a broad spectrum of diagnostic and therapeutic services. We provide highly qualified and specialized care in the field of spinal surgery. With another focus of our activities being our comprehensive conservative care concept.
The breadth of our range of services, the high quality of our work, our striving for innovation and further development, and finally the flexibility and reliability of our practice as a service provider ensure our practice is attractive for our patients and partners.
Our aim is to be among the best in our field.
FOR US THE PATIENTS ARE AT THE CENTRE OF OUR ACTIONS
Our patients’ needs and expectations of are the orientation and benchmark for our actions. High patient satisfaction is the most important thing for us. Our dealings with our patients are characterised by empathy and medical competence, whereby we attach great importance to open communication and comprehensive patient information in the sense of a partnership-based doctor-patient relationship. Optimal treatment of the patient is our priority. We develop individual, tailor-made therapy concepts for each patient. A priority is avoiding surgical interventions. However, if an operation is the right measure, we would like to discuss this possibility with all technical and organizational options openly and clearly. Optimal and honest information for our patients about all the chances and risks of an operation is our top priority.
COOPERATION WITH OUR PARTNERS
In the interest of our patients, we cultivate close, trusting and collegial cooperation with the referring general practitioners and specialists from other therapeutic fields as well as with the clinics.
We act as reliable, correct and economically responsible cooperation partners to all cost bearers and administrative bodies.
OUR EMPLOYEES AND US
We attach great importance to a good working atmosphere in our practice. Understanding the interests of our employees is a prerequisite for working together in a spirit of trust. Criticism is welcome, it is treated openly and fairly.
We regard our cooperative management style as an integral part of our practice structure. We involve our employees in the decision-making and development processes.
We promote their professional and personal development through internal and external qualification measures.
Our specialists show a far above-average commitment to practice and use their knowledge and skills for continuous development and problem solving: The success of the practice results from the success of the practice team.
COST-EFFECTIVENESS
Acting economically is a necessity in the health care system. We deal with the resources of the solidarity community in a targeted and responsible manner. It is important for us to reintegrate patients as quickly as possible into their professional and social everyday life.
INNOVATION
For our patients we use highly specialized, minimally invasive techniques as well as the latest generation of implants if necessary. Innovation is very important to us.
Our patients benefit from state-of-the-art procedures that have proven to be effective and safe. An important part of our activities is technical development in collaboration with the most important partners in the health care industry. The professional development of colleagues from Germany and abroad in the context of surgical courses and lectures is a pleasure and an ongoing task for us. The team of the Wirbelsäulenzentrum (Spine Center) serves as an international reference and hospitation center.